Shipping Policy

At Gaveroz, operated by Guizhou Xiaoyang Technology Co., Ltd., we are committed to providing customers with clear shipping information and a smooth delivery experience.

We cooperate with reliable logistics providers and fulfillment partners to ensure orders are prepared and delivered efficiently.

Order Processing Time

After payment has been successfully confirmed, orders are generally processed within:

1–5 business days

Processing times may vary depending on factors such as:

• Order volume;

• Holidays and weekends;

• Promotional campaigns;

• Product availability;

• Other circumstances affecting order preparation.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking details.

Estimated Delivery Time

After shipment, the estimated delivery timeframe is:

10–20 business days

The overall delivery period includes both:

• Order preparation and processing time;

• Shipping and transportation time.

Actual delivery times may differ depending on:

• Destination country or region;

• Local delivery services;

• Customs procedures;

• Carrier performance;

• Situations beyond our reasonable control.

Shipping Fees

We currently offer standard shipping options.

Standard Shipping Fee:
$2.99 USD

The final shipping cost will be displayed during checkout before your payment is completed.

Order Fulfillment and Shipping Locations

Orders may be prepared and shipped from our facilities or trusted fulfillment partners depending on:

• Product availability;

• Inventory location;

• Delivery destination.

Shipping locations may vary based on stock levels and order requirements. We do not guarantee that every order will be shipped from the same location.

Tracking Your Shipment

After your order has been dispatched, a shipping confirmation email with tracking information will be sent to you.

Please note that tracking details may require some time to update after shipment.

If you have any questions regarding your delivery status, please contact our customer support team.

International Delivery

International shipping is available to eligible destinations.

Shipping availability may depend on:

• Destination restrictions;

• Carrier coverage;

• Local regulations;

• Other logistics conditions.

If delivery to your location is unavailable, our support team will contact you regarding possible solutions.

Delayed or Missing Packages

If your tracking information has not changed for an extended period or your package appears delayed, please contact us for assistance.

Please provide:

• Order number;

• Tracking number;

• Relevant shipping information.

Our team will review the situation and provide support based on the circumstances.

Changing Your Shipping Address

If you need to update your shipping address, please contact us as soon as possible after placing your order.

Address changes can only be requested before the order enters processing or shipment preparation.

Once an order has been shipped, we may not be able to modify the delivery address.

Shipping Address Responsibility

Your shipping address may differ from your billing address.

Customers are responsible for ensuring that all delivery information entered during checkout is complete and accurate.

Processing Schedule

Orders are handled during regular business days.

Orders submitted on weekends or public holidays will normally begin processing on the next available business day.

Contact Information

For questions regarding shipping, delivery, or order support, please contact us:

Brand Name:
Gaveroz

Company Name:
Guizhou Xiaoyang Technology Co., Ltd.

Customer Support Email:
service@gaveroz.com

Business Address:
Unit 17-2, Building 8, Phase II of Xinhuadu, Bailigang, Hexi, Bijiang District, Tongren City, Guizhou Province (Office Use Only)

Phone:
0856-5758888